Shipping:
Shipping is calculated depending on your location. We normally charge a standard flat fee per order and location, calculated at checkout.
Shipping destinations available:
We currently ship anywhere within Canada.
Order processing delay:
Depending on the number of orders we receive, we will ship your order between 2-4 business days after we have processed it. You will be notified upon shipping by email with a tracking number (if available).
Shipping time:
Depending on the destination, you can expect to receive your order between 3 to 6 business days after we have processed your order. A business day is Monday through Friday, except on special holidays.
***COVID-19 Update: Due to the recent pandemic, all orders can be slightly delayed. This is due to mobility restrictions as well as fewer destination routes being available by courier companies. If you wish to know more about your order, please contact us at support@bali-boo.com, please allow some extra days of delay before contacting us about your order.
Returns:
We have a 30 Day “No-Hassle” Money-Back Return Policy. If during the first 30 days after your purchase you are not satisfied with our products, we'll give you a refund, no questions asked. All that we ask if that you make sure to recycle the bristles! If for any reason you would like to contact us, you can reach out to us at support@baliboo.ca